Returns & Exchanges
At Threadheads, we want you to love your new gear, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. Whether the fit isn't right or you've changed your mind, we are here to make the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing